Six Sigma

Six Sigma is a highly disciplined process that helps Finch-Hatton (FHG) focus on developing and delivering near-perfect products and services. Why "Sigma"? The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematically figure out how to eliminate them and get as close to “zero defects” as possible.  Six Sigma has changed the basic approach that FHG brings to our own—and our client’s—approach to business—it is now the way we work — in everything we do and in every project we develop or design for our clients.  Now, Six Sigma is embedding quality thinking — process thinking—across every level and in every operation of Finch-Hatton.